Privacy Policy

Introduction

Ascension ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ascensiondata.co) or use our services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information we collect

1. Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

Account Information

• Name, email address, username, and password
• Profile information and preferences

Communication Information

• Messages you send through our Service
• Customer service communications
• Survey responses and feedback

Professional Information

• Job title, company name, industry
• Business contact information

2. Information Automatically Collected

When you use our Service, we automatically collect certain information:

Device and Usage Information

• IP address, browser type, and operating system
• Device identifiers and mobile network information
• Pages visited, time spent, and click-stream data
• Referral sources and search terms

Location Information

• Approximate location based on IP address

Cookies and Tracking Technology

• Cookies, web beacons, and similar technologies
• Analytics and performance data
• Advertising and marketing preferences

3. Information from Third Parties

We may receive information about you from:

• Social media platforms (when you connect your accounts)
• Business partners and service providers
• Publicly available sources
• Other users who interact with you on our Service

How we use your information

We use your information for the following purposes:

1. Service Provision

• Provide, operate, and maintain our Service
• Process transactions and manage your account
• Authenticate users and prevent fraud
• Provide customer support and respond to inquiries

2. Communication

• Send administrative and account-related communications
• Provide updates about our Service
• Respond to your comments and questions
• Send marketing communications

3. Improvement and Analytics

• Analyze usage patterns and improve our Service
• Conduct research and analytics
• Develop new features and functionality
• Monitor and analyze trends and user behavior
• Address defects or shortcomings of our Service

4. Legal and Safety

• Comply with legal obligations and enforce our terms
• Protect our rights and prevent misuse of our Service
• Investigate and prevent fraudulent or illegal activities
• Ensure the safety and security of our users

How we share your information

1. We do not sell personal information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

2. Sharing for Business Purposes

We may share your information in the following circumstances:

Service Providers:

• Third-party vendors who perform services on our behalf
• Cloud hosting providers, payment processors, and analytics providers
• Customer support and communication platforms

Business Partners

• Partners who provide complementary services
• Integration partners (with your consent)

Legal Requirements

• When required by law, court order, or government request
• To protect our rights, property, or safety
• To investigate potential violations of our terms
• In connection with legal proceedings

Business Transfers

• In connection with mergers, acquisitions, or asset sales
• During bankruptcy or similar proceedings

Your Privacy Rights and Choices

1. Access and Control

You have the right to:

• Access, update, or delete your personal information
• Export your data in a portable format
• Opt-out of certain communications and data processing
• Withdraw consent where processing is based on consent

2. Communication Preferences

You can:

• Unsubscribe from marketing emails using the unsubscribe link
• Adjust notification settings in your account
• Contact us to opt-out of certain communications

3. Cookie Preferences

You can:

• Adjust cookie settings through our cookie banner
• Configure your browser to refuse cookies
• Use browser settings to delete existing cookies

4. Region-Specific Rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption in transit and at rest
• Access controls and authentication requirements
• Regular security assessments and monitoring
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Account information: While your account is active
• Marketing information: Until you opt-out or three months of inactivity
• Legal compliance: As required by applicable laws and regulations

International Data Transfers

If you are located outside The United States, your information may be transferred to and processed in countries that may have different data protection laws. We ensure appropriate safeguards are in place for international transfers, including:s of the Service may require payment of fees. All fees are stated in dollars and are non-refundable unless otherwise specified.

• Standard Contractual Clauses approved by relevant authorities
• Adequacy decisions by competent authorities
• Other lawful transfer mechanisms as available

Third-Party Services

1. Third-Party Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

2. Third-Party Integrations

We may integrate with third-party services (social media platforms, analytics providers, etc.). These integrations are governed by the third parties' privacy policies.

3. Analytics and Advertising

We may use third-party analytics and advertising services, including:

• Google Analytics
• Social media advertising platforms

Children's Privacy

Our Service is not intended for children under 18 years old. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will delete such information promptly.

Parents and guardians can contact us to review, update, or delete their child's information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our Service
• Providing prominent notice on our Service

Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.